A Professional Membership organisation for customer experience and service professionals or businesses. We help our members certify their customer service knowledge and credibility, enabling them to provide better customer experiences.

Individual Membership

  • FREE for individuals
  • Prove your credibility & Certify your knowledge
  • Get your CV noticed
  • Foundation level accreditation

Independent proof that you are a certified customer service professional, and that you understand the principles of modern Customer Experience & Service.

Use your membership to help your LinkedIn profile, CV & cover letters stand out from the crowd, potentially giving you the edge.

Small Business Membership

  • Grow customer confidence
  • Stand out from competitors
  • Display your Membership eBadge with pride
  • Improve employee knowledge

Gives confidence to your customers that you will provide them with great service. Proudly display your Customer Promise and CXaccredited membership eBadge to your customers.

Sign up to our Customer Code of Conduct and use it to guide your business to success.